Property managers spend 60% of their time on tenant communication. Maintenance requests, lease questions, showing requests — all day, every day. Jess handles it while you scale your portfolio.
Tenant reports a leak at midnight. Jess responds immediately with triage instructions, assesses severity, and schedules the repair. Non-emergencies get queued for business hours. Emergencies get escalated to you with full context. No more 2 AM phone calls about a dripping faucet.
Lease questions, parking rules, noise complaints, rent reminders — tenants text about everything. Jess handles 80% of these without involving you. She knows your policies, your rules, and your tone. Tenants feel heard. You feel free.
Unit opens up? Jess responds to every inquiry on Zillow, Apartments.com, and your website. She pre-qualifies prospects (income, move-in date, pets, credit), schedules showings, and follows up with no-shows. Vacancies fill faster when every inquiry gets an instant, professional response.
90 days before lease expiration, Jess starts the renewal conversation. She checks in, presents the renewal terms, and handles questions. Turnover costs $3,000-$5,000 per unit. Keeping a good tenant is always cheaper than finding a new one.
Friendly reminder on the 28th. Follow-up on the 2nd. Late notice on the 5th. Jess handles the entire rent collection communication cycle — polite but persistent. She tracks who's paid and who hasn't, so you always know your AR status.
Jess doesn't just follow scripts. She learns your property management business — which services clients ask about most, what times they prefer to schedule, which follow-up messages actually get responses. Every conversation makes her more effective.
By month two, she knows your business better than most employees who have been there a year. That's the difference between a tool and a team member.
Jess handles tenant communication, maintenance coordination, vacancy marketing, and lease renewals — so you can scale your portfolio. Starting at $97/mo.