Privacy Policy

McGuire Management LLC ("McGuire Management," "we," "us," or "our") operates at mcguiremgmt.com and provides AI-powered marketing services under the name Jess. This Privacy Policy describes how we collect, use, and protect information about you when you visit our website, sign up for our services, or interact with Jess.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — your name, email address, phone number, business name, and payment information when you sign up or contact us
• Information from your use of the service — lead conversations, CRM data, marketing campaign results, and other business activity you create through Jess
• Information from your customers — when Jess communicates with your leads and customers on your behalf, those conversations are stored in your account
• Automatically collected data — IP addresses, browser type, pages visited, and session duration through standard web analytics tools
• Cookies and similar technologies — used to keep you logged in, remember preferences, and analyze site usage

We do not intentionally collect sensitive personal information such as Social Security numbers, financial account credentials, or health information.

2. How We Use Your Information

We use the information we collect to:

• Operate and deliver our services — set up Jess for your business, process payments, and manage your account
• Personalize Jess for your business — train her on your services, pricing, and communication style
• Communicate with you — send billing receipts, product updates, and support responses
• Improve our services — analyze usage patterns and performance data to make Jess smarter and more effective
• Comply with legal obligations — respond to lawful requests from government authorities when required

We do not sell your personal information to third parties. We do not use your customer conversations or business data to train general-purpose AI models or share it with other businesses.

3. How We Share Your Information

We share information only in limited circumstances:

• Service providers — we work with third-party vendors (payment processors, hosting providers, cloud services) who need access to your data to help us deliver our service. These vendors are bound by confidentiality agreements and are not permitted to use your data for their own purposes.
• Third-party platforms — when Jess manages your social media, Google Ads, or Facebook campaigns, data is shared with those platforms as necessary to operate the campaigns. Their own privacy policies apply.
• Legal compliance — we may disclose information if required by law, court order, or to protect the rights and safety of McGuire Management, our users, or others.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking

Our website uses cookies to provide a functional experience. Cookies are small text files stored on your device. We use them to keep you logged in between sessions, remember your preferences, and understand how visitors use our site.

We use Google Analytics to measure website traffic in aggregate. This data is anonymized and used only to improve our website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Most browsers allow you to block or delete cookies through settings. Blocking cookies may affect how the website functions.

5. Data Security

We take data security seriously. All data transmitted between your browser and our servers is encrypted using HTTPS/TLS. Data at rest is encrypted using industry-standard methods. We maintain access controls so that only authorized personnel can access customer data for support purposes.

No system is perfectly secure. While we take reasonable precautions, we cannot guarantee that unauthorized parties will never access your data. If you believe your account has been compromised, contact us immediately at [email protected].

6. Data Retention

We retain your account data for as long as your account is active. If you cancel, we keep your data for 30 days so you can recover it if you change your mind. After 30 days, it is permanently deleted from our systems unless we are required by law to retain it longer.

You can request early deletion of your data by emailing [email protected]. We will process deletion requests within 30 days.

7. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to legal retention requirements
• Portability — request an export of your data in a machine-readable format
• Opt-out — unsubscribe from marketing emails at any time using the unsubscribe link in any email

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our services are intended for business owners and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top and notify active customers by email if the changes are material. We encourage you to review this page periodically. Continued use of our services after changes take effect constitutes acceptance of the updated policy.